Privacy Policy
Effective Date: 16/02/2025
At Hijab House Egypt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely through third-party providers).
- Order Information: Details of products purchased and transaction history.
- Payment Information: Payments are securely processed by Paymob, our third-party payment provider. We do not store credit/debit card details. If you choose bank transfer or InstaPay, we may request proof of payment.
- Technical Information: IP address, browser type, and device information for security and analytics purposes.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate with you regarding purchases, promotions, and support inquiries.
- Improve our website and customer experience.
- Prevent fraud and enhance website security.
3. Payment Processing
- All online payments are securely handled by Paymob, our third-party payment provider.
- We do not store or have direct access to your payment details.
- Your name and contact information may be shared with Paymob for payment processing and fraud prevention.
4. Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.
5. Third-Party Sharing
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Payment processors (e.g., Paymob) to facilitate secure transactions.
- Shipping providers to ensure order delivery.
- Marketing & Analytics providers such as Google Analytics and Meta (Facebook & Instagram), to help us improve our website, analyze user behavior, and deliver relevant advertisements.
- Legal authorities if required by law or to prevent fraud.
You can manage your preferences regarding targeted ads through your Google or Facebook account settings.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.
7. Your Rights & Choices
- You have the right to access, update, or delete your personal data by contacting us.
- You can opt out of marketing emails at any time by clicking “unsubscribe.”
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: info@hijabhouse-eg.com
- Phone: +20 105 583 6042